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Troubleshooting
Need help with your Birch Robot Clock?
Clock Setup Instructions
Clock Not Keeping Time
A low battery is usually the cause of most of the issues with a Birch Robot clock not working. We recommend trying a new battery before trying the following suggestion. If your clock hands are not moving, there's a good chance the brass pin on the mi
Loose Hour or Minute Hand
Watch this video if your clock hand is not attached correctly to the clock shaft or seems loose.
Shaky Pendulum Movement
Watch this video if your clock pendulum is not swinging smoothly.