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Troubleshooting

Need help with your Birch Robot Clock?

Clock Setup Instructions

Click here to watch a video on correctly setting up your Birch Robot clock.

Clock Not Keeping Time

A low battery is usually the cause of most of the issues with a Birch Robot clock not working. We recommend trying a new battery before trying the following suggestion. If your clock hands are not moving, there's a good chance the brass pin on the mi

Loose Hour or Minute Hand

Watch this video if your clock hand is not attached correctly to the clock shaft or seems loose.

Shaky Pendulum Movement

Watch this video if your clock pendulum is not swinging smoothly.