Birch Robot

Once your item ships, it generally takes anywhere from 2 to 5 business days within the United States.For international orders, expect a shipping time of 2 to 5 business days. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. For additional questions about our shipping policy, please contact us at <a data-fr-linked="true" href="mailto:support@birchrobot.com">support@birchrobot.com</a>

Once your item ships, it generally takes anywhere from 2 to 5 business days within the United States. For international orders, expect a shipping time of 2 to 5 business days. Shipping fees, if applicable, will be calculated and displayed at checkout

How long will it take for my order to arrive?

Shipping & Delivery

Clock Setup Instructions

Clock Not Keeping Time

Loose Hour or Minute Hand

Shaky Pendulum Movement

Troubleshooting

How do I cancel my order?

Can I edit or add anything to my order?

Order Management

Do you offer free shipping?

Do you ship worldwide?

When will my order ship?

Where does Birch Robot ship from?

What if my package gets lost or arrives damaged?

What’s your return policy?

Do you offer exchanges?

Automated Returns and Exchanges

Returns & Exchanges

Can you tell me about your Lifetime Guarantee?

Can I see your clock instructions?

Where are your clocks made?

Do Birch Robot clocks make any ticking sound?

What are Birch Robot Clocks and Accessories made from?

Is there any assembly required?

About Our Pendulum Clocks

Do you offer wholesale?

Do you do custom clocks?

Miscellaneous

How long will it take for my order to arrive?Updated 8 months ago